Objective  Based on the management method of subject-achieving quality control circle, to construct a multidisciplinary team cooperation model for therapeutic drug monitoring (TDM), and to improve the quality of medical services.

Methods  The activity theme of “Construction and Application of TDM Multidisciplinary Team Cooperation Model” was determined. Following the basic steps of subject-achieving quality control circle, the results before and after the activity were evaluated.

Results  After the implementation of the activity, a multi-disciplinary team cooperation model for TDM was established, service skill training and efficiency improvement strategies were implemented, and an intelligent information exchange platform was built. The activity had achieved significant results, and 8 project targets covering management indicators, capability indicators, information indicators, and efficiency indicators had all been improved, with a target compliance rate of 113.48% and a progress rate of 62.46%. After improvement, the standardization rate of the entire TDM process reached 95%, the clinical satisfaction was 93%, the number of professional pharmacists in reserve increased by 3, the qualified rate of pharmacist assessment was 95%, the qualified rate of TDM service quality control was 92%, the patient satisfaction was 95%, the information exchange accuracy was 95%, and the information exchange timeliness was 100%. After the quality control circle activity, team members had significantly improved in the use of quality control circle techniques, teamwork, sense of responsibility, self-confidence, and other aspects.

Conclusion  The application of subject-achieving quality control circle in hospital TDM management has successfully established a multidisciplinary team cooperation model, which has improved management indicators and the comprehensive quality of staff.

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